How Does It Work?
Get started in just few simple steps: Create your feedback assistant,
share it,
and analyze the responses to enhance your business.
Set up your personalized feedback assistant in minutes. Tailor your prompt and questions to gather insights for customer surveys, product feedback, or employee input—whatever your needs are!
Once your assistant is ready, share it instantly! Generate a QR code or copy the link — your customers, guests, or employees can quickly access your feedback form with a simple scan or click.
Let your customers engage in a conversation with your AI assistant. They can effortlessly chat, share their thoughts, and provide feedback in a seamless and interactive way.
My Coffee Shop
Gather all your feedback in one place. With easy-to-read analytics, you’ll spot trends, track key metrics, and uncover valuable insights—helping you make smarter decisions and improve your business strategy.
Where Can It Be Used?
Explore powerful use cases tailored to help you solve real-world
challenges
and unlock new opportunities for your business.
Hospitality Feedback
• Gain insights into guest satisfaction, identify common issues, and discover areas for service improvement in the hotel.
• Ideal for hotel managers, hospitality staff, and guest experience teams looking to improve guest satisfaction and service quality.
Product Experience
• Identify the most appreciated product features, areas for improvement, and track overall satisfaction levels.
• Ideal for product managers, e-commerce store owners, and marketing teams looking to improve their product offerings and customer experience.
E-commerce Feedback
• Collect valuable feedback on website usability, checkout experience, and post-purchase satisfaction to guide UX improvements.
• Perfect for e-commerce business owners and UX/UI designers focused on improving the online shopping experience.
Retail Store Feedback
• Discover customer shopping behavior, layout preferences, and service quality to improve the in-store experience.
• Designed for retail store managers, customer service teams, and retail operations looking to optimize the in-store shopping experience.
Financial Services Feedback
• Collect feedback on service quality, ease of transactions, and identify areas for improvement in financial services.
• Ideal for financial institutions, banks, and customer service teams looking to enhance client satisfaction and improve service offerings.
Healthcare Experience
• Gain feedback on patient care quality, appointment scheduling, and overall satisfaction to identify areas for service enhancement.
• Perfect for healthcare providers, clinics, and patient care teams seeking to improve patient experiences and service quality.
Transportation Feedback
• Gather insights on service punctuality, cleanliness, and overall user experience to suggest network improvements.
• Ideal for transportation companies and public transport authorities looking to improve customer service and operational efficiency.
What Makes Felora Stand Out?
Discover the additional powerful features
that make Felora
the ideal AI feedback assistant for your needs.
Visual Customization
Personalize the AI assistant’s visual identity by selecting your logo and adjusting colors to match your brand’s aesthetic and tone.
Multi-Language Support
Felora automatically adapts to users' language preferences by detecting their browser’s language, ensuring seamless communication in multiple languages.
Redirect to Google Reviews
When users have a positive interaction, Felora suggests leaving a Google review, helping you enhance your online reputation effortlessly.
Emotion Analytics
Gain insights into customer sentiments with Felora’s emotion graph, which visualizes seven emotions, helping you track how customers truly feel.
Pricing
Choose the plan that fits your needs.
Start with a free trial or upgrade
to our Plus plan for more features.