Get more product reviews and reduce returns with timely feedback.
E-commerce & Online Stores

Turn First-Time Buyers Into Lifetime Customers

Understand what drives purchase decisions and loyalty. Get feedback on products, delivery, and service to create shopping experiences worth coming back for.

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Perfect for E-commerce

Capture feedback at key moments in the customer journey to improve experiences and drive growth.

  • Automate feedback collection after purchase and delivery

  • Route happy customers to your preferred review platforms

  • Get instant alerts about shipping or product issues

  • Integrate with your e-commerce platform and analytics

Drive Better Shopping Experiences

Turn feedback into measurable growth

Boost Product Reviews

Boost Product Reviews

Convert happy customers into 5-star reviews. Guide satisfied buyers to share their experience on your store and marketplaces.

Reduce Return Costs

Reduce Return Costs

Identify and fix common issues that lead to returns, protecting your margins.

Build Customer Lifetime Value

Build Customer Lifetime Value

Transform post-purchase experiences into opportunities for cross-selling and retention.

Success Stories

See how online stores are turning feedback into growth

Return rates dropped 35% after implementing Felora's feedback system.

The insights helped us improve product descriptions, size guides, and unboxing experience. Our customer satisfaction score increased by 28 points, and repeat purchase rate is up 40%.

Mia Grgić

Customer Experience Manager at TrendyBox

Integrate with Your Favorite Tools

Supercharge your workflow by connecting Felora to your existing tools. Automate feedback processing and keep your team in sync.

Google Sheets
Google Sheets
Easily export and analyze your feedback data in Google Sheets.
Slack
Slack
Receive real-time notifications and feedback summaries directly in Slack channels.
Email Reports
Email Reports
Automatically send scheduled feedback reports to your inbox or team members.
Trello
Trello
Create actionable tasks from feedback items and track progress in Trello boards.
HubSpot
HubSpot
Sync customer feedback directly to HubSpot CRM to enrich customer profiles and track issues.
WhatsApp
WhatsApp
Send instant feedback notifications or reports via WhatsApp messages.

Frequently Asked Question

Got questions? We've got you covered.

Transform Your Customer Experience Today

See how Felora can help you capture valuable insights and boost your online reputation in minutes

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