Transform Guest Feedback Into Measurable Growth
Capture feedback at every touchpoint. Convert positive stays into valuable reviews on TripAdvisor and Booking.com, while addressing concerns before they become public.
Trusted by Leading Hotels & Resorts Worldwide
Why It Works for Hotels & Camps
Hospitality is about creating exceptional experiences. Felora helps you capture guest sentiment at key moments throughout their journey. Address concerns proactively, recognize excellence, and turn satisfied guests into brand advocates.
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Collect feedback throughout the guest journey - from check-in to checkout
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Drive higher ratings on Booking.com and TripAdvisor with timely engagement
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Get real-time alerts about guest satisfaction across all departments
What You Can Expect
Boost Positive Reviews
More five-star reviews on the platforms travelers trust.
Resolve Issues Quickly
Private, timely feedback prevents negative public posts.
Improve Guest Experience
Actionable insights that help tailor your services and amenities.
Trusted by Leading Hotels
See how hotels are transforming guest feedback into higher ratings and more bookings
Felora made guest feedback part of our hospitality experience, not an afterthought.
From check-out to follow-up, Felora made it seamless to collect guest impressions. Positive stays now result in 5-star reviews, and negative ones give us a second chance to turn things around before they go public. It’s improved both our rating and our team’s confidence.
Tomislav Kovačević
General Manager at Hotel Adriatica
Integrate with Your Favorite Tools
Supercharge your workflow by connecting Felora to your existing tools. Automate feedback processing and keep your team in sync.
Frequently Asked Question
Got questions? We've got you covered.
Transform Your Customer Experience Today
See how Felora can help you capture valuable insights and boost your online reputation in minutes