Turn every shopper into a loyal customer.
Capture customer feedback in-store or online, uncover what drives purchases, and resolve issues before they affect your brand. Felora helps you enhance the retail experience, improve product selections, and build lasting relationships.
Trusted by Leading Retailers Worldwide
Built for Retail Success
Make data-driven decisions that improve your bottom line. Get insights on products, staff, and service to optimize every aspect of your retail operation.
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Collect feedback at point of sale and post-purchase
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Track performance across products, staff, and locations
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Get instant alerts about customer service issues
What You Can Expect
Turn feedback into measurable improvements
Boost Online Presence
Turn satisfied customers into Google reviews that attract new shoppers to your store.
Optimize Inventory
Make smarter stock decisions based on real customer feedback.
Improve Store Performance
Track satisfaction across locations to identify and share best practices.
Success Stories
See how retailers are turning feedback into growth
Customer feedback volume increased 300% with Felora's point-of-sale integration.
We now get insights from every transaction. Store managers use real-time data to optimize staffing and improve service. Our customer satisfaction score is up 45 points, and repeat purchase rate increased by 28%.
Lara Marić
Retail Operations Lead at StylePoint
Integrate with Your Favorite Tools
Supercharge your workflow by connecting Felora to your existing tools. Automate feedback processing and keep your team in sync.
Frequently Asked Question
Got questions? We've got you covered.
Transform Your Customer Experience Today
See how Felora can help you capture valuable insights and boost your online reputation in minutes